Comments not showing up in Approval Workflow
I have a simple approval workflow where I'd like the approver to be able to leave a comment if they choose. I've searched on this forum and all suggestions indicate to enable display of the Comments as part of the Advanced Options. I don't see that option. What am I missing?
Thanks in advance, Paulo
Best Answer
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
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Hi @Paulo Nunes
I hope you're well and safe!
Have a look here.
Did that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Andrée LaRivière , I'm not seeing on your screen shot where the option is to include the comment field. I'm executing a "Request an Approval" action type workflow. All help I've found tells me there should be an option to include the Comment field, but I'm not seeing it anywhere.
I see your response in a previous post on how to do this, but I'm not seeing that option any where (see my original screen shot). https://community.smartsheet.com/discussion/48931/how-to-add-reasons-why-to-the-decline-action-of-a-approval-workflow
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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@Andrée Starå, thank you so much for pointing that out. I never scrolled far enough up to see that field.
Thanks again! Paulo
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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