How to you unmark an answer as the "best answer"?

Troy G. Biv

I accidently marked a follow-up question as a "best answer" when I meant to give it an "up vote".

There doesn't seem to be any way to remove the "best answer" for that response. How can this be done?

Andrée Starå

Hi @Troy G. Biv

I hope you're well and safe!

Have a look here.

NOTE: if you accidentally say “Yes” or “No”, you will need to contact a Community Moderator to facilitate the change.

To do so, please click the Flag and Report the post which will allow you to leave a note.

https://community.smartsheet.com/discussion/64741/faq-how-do-i-let-others-know-what-answer-was-best

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Genevieve P.

Hi @Troy G. Biv

@Andrée Starå is correct! A moderator (such as myself) will be happy to adjust this for you. Can you please navigate to that specific comment and use the flag icon to "Report" the incorrect Best Answer and we'll get that done ASAP. 🙂