Overall response status is getting removed...

Michael Mather · 04/18/21

I am trying to provide a status on our department response time. We have 30 days to respond to another department for requests, once they are received.

1) I wanted to put a Green, Yellow, and Red status on the request, based on if the open request is:

a. greater than 14 days until the due date, (Green)

b. greater than 7 days until the due date, (Yellow)

c. less than 7 days until the due date, (Red)

2) I also wanted to make sure that if we met the 30-day requirement, the overall status for the request is green or if we were late in the response the overall request status is Red.

3) Here is my Logic:

a. =IF([Actual Response Date]@row = "", IF(TODAY() + 14 < [Response Due Date]@row, "Green", IF(TODAY() + 7 < [Response Due Date]@row, "Yellow", IF([Response Due Date]@row > [Actual Response Date]@row, "Green", "Red"))))

Most of the logic is working but once a valid date if loaded in the Actual Request date the logic does not return a result. Does anyone see what I am missing?

Michael Mather · 04/19/21

Hello Andree,

Thank you for following up. I think I figured it, I used the ISBLANK() function to split out the two conditions to apply the logic. This is what I came up with:

=IF(ISBLANK([Actual Pricing Response Date]@row), IF(TODAY() + 14 < [Pricing Response Due Date]@row, "Green", IF(TODAY() + 7 < [Pricing Response Due Date]@row, "Yellow", "Red")), IF([Actual Pricing Response Date]@row < [Pricing Response Due Date]@row, "Green", "Red")) it does seem to be working. Thanks.

Mike Mather

Andrée Starå · 04/19/21

@Michael Mather

Excellent!

You're more than welcome!

Happy that you figured it out!

Here's a another version of the same formula.

=IF([Actual Pricing Response Date]@row="", IF(TODAY(14) < [Pricing Response Due Date]@row, "Green", IF(TODAY(7) < [Pricing Response Due Date]@row, "Yellow", "Red")), IF([Actual Pricing Response Date]@row < [Pricing Response Due Date]@row, "Green", "Red")

Andrée Starå · 04/18/21

Hi @Michael Mather

I hope you're well and safe!

I don't see an Actual Request date in the formula?

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Michael Mather · 04/19/21