Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Has anyone else had a problem with sheets loading slowly in chrome? I have found a solution.
Comments
-
Please share
-
Ok, so let us in on the secret! Please share.
-
Yeah. What's the point in the teaser? Just share the knowledge already.
-
Thanks: I wanted to know if I was the only one having the problem:
See if Chrome is configured to use "hardware acceleration": If so turn it off.
Here is a URL:
http://ccm.net/faq/35743-google-chrome-how-to-disable-hardware-acceleration
-
You would think that hardware acceleration would be a good thing: it ain't necessarily so!
-
This seems very strange. Perhaps someone from Smartsheet support can comment.
For those using Firefox, here the top link for instructions per Google:
-
We haven't run comparison tests on use of Smartsheet with vs without hardware acceleration, so to be clear: we don't have data to validate the claim that disabling hardware acceleration will improve the performance of Smartsheet.
This information is for you to test at your own risk to determine whether or not it improves your experience.
What hardware acceleration in a browser TYPICALLY does is it spreads out processing tasks over the GPU and CPU of a computer in order to reduce the workload on the CPU.
Hardware acceleration in browsers has been known to cause lag (some examples are: typing delays, web pages not loading, mouse click delays) in certain situations and with certain hardware. This is mainly due to a machine not having an adequate GPU, or the the GPU and CPU not communicating with one another at a fast enough pace.
Again, you're welcome to try this, but this hasn't been tested by us and our Support team doesn't currently offer this as a troubleshooting step to try and solve performance issues in the app.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.6K Get Help
- 433 Global Discussions
- 136 Industry Talk
- 468 Announcements
- 4.9K Ideas & Feature Requests
- 143 Brandfolder
- 147 Just for fun
- 64 Community Job Board
- 466 Show & Tell
- 32 Member Spotlight
- 2 SmartStories
- 298 Events
- 36 Webinars
- 7.3K Forum Archives