Getting an Alert when an automated update request is answered


Good evening all,

I have an Update request automation in place that is sent to a client (who doesn't have access to sheet). They are able to open the email, retrieve the specific data from columns I specified, and are able to upload the proper files to the row I need those files to permanently reside. To this point everything is working perfect, BUT I am not being alerted when these files are uploaded. Ideally, I would need multiple people notified when this update request is fulfilled.

I have been digging for a while now and not finding how to do this. What am I missing? Thank you in advance


Best Answer

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Answer ✓

    Hi @J Smith

    I hope you're well and safe!

    To add to Bassam's excellent advice/answer.

    You could add a step in the automation that records a date or changes a value combined with a condition to check if the date or value is empty, so it only triggers for the first attachment.

    Make sense?

    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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