Getting an Alert when an automated update request is answered

J Smith

Good evening all,

I have an Update request automation in place that is sent to a client (who doesn't have access to sheet). They are able to open the email, retrieve the specific data from columns I specified, and are able to upload the proper files to the row I need those files to permanently reside. To this point everything is working perfect, BUT I am not being alerted when these files are uploaded. Ideally, I would need multiple people notified when this update request is fulfilled.

I have been digging for a while now and not finding how to do this. What am I missing? Thank you in advance

Jeremy

Andrée Starå

Hi @J Smith

I hope you're well and safe!

To add to Bassam's excellent advice/answer.

You could add a step in the automation that records a date or changes a value combined with a condition to check if the date or value is empty, so it only triggers for the first attachment.

Make sense?

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Bassam Khalil

Hi @J Smith

Hope you are fine, please try the following automation:

J Smith

@Bassam Khalil  Thank you for taking a look at this with me. I did see that option but what I need to avoid is when we add more files to that row down the road it will be confusing for this automation to continue to send alerts. Am I understanding the automation properly? Would it continue to send these alerts or just the one time?

Thank you so much for your help!

Andrée Starå

Hi @J Smith

I hope you're well and safe!

To add to Bassam's excellent advice/answer.

You could add a step in the automation that records a date or changes a value combined with a condition to check if the date or value is empty, so it only triggers for the first attachment.

Make sense?

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

J Smith

Thank you @Andrée Starå & @Bassam Khalil Your suggestions did make accomplish my goal.

I am hopeful that some day the automation will have better/more or "smarter" options so we don't have to use so many hidden comuns.

Andrée Starå

@J Smith

Excellent!

You're more than welcome!