Customizable Subject Line for Automated Alert
Good Morning Smartsheets Community!
- I have a stupid question that I am pretty sure I know the answer to, but just in case I wanted to reach out and check. Does anyone know, how customizable is the subject line of an automated alert? For example, below is a screen shot of the automated e-mail that gets sent out when a new project has been approved in our company. I'm curious if the subject line can be pull in certain fields off of my grid/sheet? So if it's a project that is specific by customer that we are doing the project could it pull in Customer Name, Category, Project Approval Notification. Example: THD Cabinet Hardware Project Approval Notification
Best Answer
-
It is as customizable as the body of the message. You can include {{Placeholder}} in both to pull data directly from the sheet based on whichever row triggered the Automation.
So if your sheet has a column called "Client Name" and the data within the row that triggered the alert is "ABC Company", then you would set up your Subject Line like this:
"New Request From {{Company Name}}"
and then the email that is generated from the ABC Company row will have a subject line of:
"New Request From ABC Company"
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
Answers
-
It is as customizable as the body of the message. You can include {{Placeholder}} in both to pull data directly from the sheet based on whichever row triggered the Automation.
So if your sheet has a column called "Client Name" and the data within the row that triggered the alert is "ABC Company", then you would set up your Subject Line like this:
"New Request From {{Company Name}}"
and then the email that is generated from the ABC Company row will have a subject line of:
"New Request From ABC Company"
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.7K Get Help
- 371 Global Discussions
- 205 Industry Talk
- 436 Announcements
- 4.5K Ideas & Feature Requests
- 137 Brandfolder
- 129 Just for fun
- 129 Community Job Board
- 448 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 282 Events
- 32 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!