Index Match issue on Contact column
My index match fx (in the left destination sheet) is populating with names found in the match but they're not functioning as contacts when linked in- how would I do this properly?
Best Answer
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I hope you're well and safe!
Make sure that the Contact Columns match as well to if it's a single or multi-select column.
Did that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
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Hi @Jennifer Mahoney
Hope you are fine, in the left destination sheet please check the column type if it's "Contact List"
bassam.khalil2009@gmail.com
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@Bassam Khalil yes it is a Contact List type column
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I hope you're well and safe!
Make sure that the Contact Columns match as well to if it's a single or multi-select column.
Did that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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That was the issue, one column was multi and the other was not !! Thank you
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I am running into a similar issue. The INDEX range and MATCH values are both contact list types with single select only, which appears to have resolved this issue for everyone else. The problem that I can see is that Smartsheet has converted (displays) the INDEX range for most of the contacts to a name, and a few others have been left as the email address, whereas the MATCH range is all email addresses. I would suspect that is the problem, but the issue then becomes how do I get Smartsheet to successfully match them?
Hoping to find an answer to this one.
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I also have this same issue. Has anyone found a solution?
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Can you post screen captures that show your set-up and explain your intended outcome, along with your formula copy/pasted? (But please block out sensitive data)
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I actually found a YouTube video that helped solve my problem. Smartsheet Name and Email Columns to Contact List Column - YouTube
Hopefully this can help others!
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