My supervisors are receiving the smartsheet and approving-but the check mark boxes are empty.

Suzie Heaton

They used to work. Now they do not. I'm confused.

Andrée Starå

Hi @Suzie Heaton

I hope you're well and safe!

Strange!

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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