Update Automation not running correctly
I have some simple update automations on a project that we are having trouble running properly. The update request is set to send out a request for update to both a Supervisor column and a corresponding Senior Supervisor column so that if the supervisor is not here that day, their senior supervisor can fill in and update the request.
The issue we are running into is that on some, both the supervisor and the senior will get the request, but a few will only go to the senior. I have checked the contacts and no issues there, and all are the same permission level.
Another issue is that if the supervisor opens the link, the senior can no longer open it. Is there a way to turn that off?
Thank you in advance or any advice!
Help Article Resources
Check out the Formula Handbook template!