Dashboard Chart Widget Axis changes with each refresh

10/07/21
Accepted

The axis label on the dashboard chart widgets consistently changes with each refresh and will not maintain the order that it is in on the Report.

This is pulling from a summary report.

Occurring on a monthly report widget and quarterly.

I have a Support ticket in, but no good response. This is happening on multiple dashboards with various reports. I have changed the viewer mode, but that is not the answer.


Best Answer

  • Genevieve P.Genevieve P. admin
    Accepted Answer

    Hi @Kayla

    Thank you for reporting this unexpected behaviour. I'm able to reproduce this when group and summary are applied to the chart's source report.

    I've checked in with our Support team and they confirmed this is a known issue that we're actively working to resolve. I don't have an ETA for when a fix will be applied, but we're working on it!

    Cheers,

    Genevieve

Answers

  • Genevieve P.Genevieve P. admin
    Accepted Answer

    Hi @Kayla

    Thank you for reporting this unexpected behaviour. I'm able to reproduce this when group and summary are applied to the chart's source report.

    I've checked in with our Support team and they confirmed this is a known issue that we're actively working to resolve. I don't have an ETA for when a fix will be applied, but we're working on it!

    Cheers,

    Genevieve

  • @Genevieve P. - THANK YOU!

  • @Genevieve P. - have you heard any updates on this Support issue?

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