Dashboard Chart Widget Axis changes with each refresh

The axis label on the dashboard chart widgets consistently changes with each refresh and will not maintain the order that it is in on the Report.

This is pulling from a summary report.

Occurring on a monthly report widget and quarterly.

I have a Support ticket in, but no good response. This is happening on multiple dashboards with various reports. I have changed the viewer mode, but that is not the answer.

Monthly Report - Dashboard Widget EX 1.png

Monthly Report - Dashboard Widget EX 2.png

Monthly Report - Dashboard Widget EX 3 - after refresh.png

Monthly Report - Dashboard Widget EX 4 - quarters.png

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Accepted answers

Genevieve P.

Hi @Kayla

Thank you for reporting this unexpected behaviour. I'm able to reproduce this when group and summary are applied to the chart's source report.

I've checked in with our Support team and they confirmed this is a known issue that we're actively working to resolve. I don't have an ETA for when a fix will be applied, but we're working on it!

Cheers,

Genevieve

All comments

Genevieve P.

Hi @Kayla

Thank you for reporting this unexpected behaviour. I'm able to reproduce this when group and summary are applied to the chart's source report.

I've checked in with our Support team and they confirmed this is a known issue that we're actively working to resolve. I don't have an ETA for when a fix will be applied, but we're working on it!

Cheers,

Genevieve

Kayla

@Genevieve P. - THANK YOU!

Kayla

@Genevieve P. - have you heard any updates on this Support issue?

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