Forms Automation - Change Sender

RRIOS

We've been using Smartsheet automation but noticed that when we apply some auto-send rules the email comes from what appears to be the sheet "owner".

Is there a way to change that or make it come from a no-reply@ email address instead?

Genevieve P.

Hi @RRIOS

There currently isn't a way to customize what the name or email address is set as in an automation, other than the sheet owner or the user who made the change that triggered the alert. Please provide your feedback directly to the Product team, identifying your use-case, by filling in this form here!

This Help Article goes through how alerts are received and what names are associated with those emails, along with some tips and tricks at the bottom: Overview of Automated Notifications Sent via Smartsheet

Cheers,

Genevieve