activity log recognizing notifications

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Hello,

I have an automation set up to notify people when a row is added to a grid. I looked at the activity log associated with the grid and don't see an indication that it ran but am positive it did because I received it. Does the activity log not track certain types of notifications?

Thanks

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Answers

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓
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    Hi @Khari Shiver

    You are correct: the Activity Log does not record when/if automations run from the sheet. Instead of telling you that an automation was sent, it will tell you if a workflow is created and it will track the change that triggered the workflow (ex. the details of the new row that was added). You can see a list of items that the Activity Log will track in this Help Article: Track the History of Changes with Activity Log

    Please let the Product team know about your feedback by filling in this form, here!

    Cheers,

    Genevieve

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  • cbredehoeft
    cbredehoeft ✭✭✭✭✭
    edited 02/02/24
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    Hi @Genevieve P. I am having a similar issue. I have a Message Only notification (only time I have ever used it) to go out each week at the same time. It has worked beautifully- until we needed to pause the notification. I do know there are copies of the sheets the message is pulling from and I have turned the notice off (as far as I know). However, the notification still went out and it is really frustrating to have send a follow-up email each week to say ignore the message. I am searching again today in preparation for next week, but this is a real flaw with Smartsheet (the notice should have some reference point). I would like to know that if someone copied the sheets with the notification and I do not have access to it- would the notification still be activated for that user? TIA

  • Genevieve P.
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    Hi @cbredehoeft

    If someone saved a copy of your sheet with Save as New, then yes, there is an option to keep workflows active on that sheet, sending out the same email but from a different source.

    With Message Only notifications, there's a workflow ID in the very bottom of the email.

    Although this does not tell you the sheet name, you can check in any of the copies to see which one has this Workflow ID.

    Cheers,

    Genevieve

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  • cbredehoeft
    cbredehoeft ✭✭✭✭✭
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    @Genevieve P. where would I find the ID withing the automation of the sheet in order to check?

    Thanks!

  • Genevieve P.
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    Hi @cbredehoeft

    Workflow IDs can be found under the Properties section of the Workflow:


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  • cbredehoeft
    cbredehoeft ✭✭✭✭✭
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    Thanks so much!