Adding Case IDs to Smartsheet

Hello,


I am trying to add a case ID for new rows that are being added to my sheet. I want the new row to be one number higher than the previous row (the smartsheet is set in reverse order, which is why auto-number is not working). I know I need to use IFBLANK and then add 1 to the row before, but I am not sure what the formula should look like.


Thank you

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @ElizabethSkeps

    I hope you're well and safe!

    Not sure I follow.

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

    I hope that helps!

    Have a fantastic weekend & Happy Holidays!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Hello,

    I am trying to clear confidential information, and want to assign a Case ID instead. So every time a new row is added, a number would automatically be added. The cases are currently in descending order, so the oldest cases are at the bottom of the spreadsheet. New rows are added to the top.



Help Article Resources

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!