Adding Case IDs to Smartsheet



I am trying to add a case ID for new rows that are being added to my sheet. I want the new row to be one number higher than the previous row (the smartsheet is set in reverse order, which is why auto-number is not working). I know I need to use IFBLANK and then add 1 to the row before, but I am not sure what the formula should look like.

Thank you


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @ElizabethSkeps

    I hope you're well and safe!

    Not sure I follow.

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too,

    I hope that helps!

    Have a fantastic weekend & Happy Holidays!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • ElizabethSkeps


    I am trying to clear confidential information, and want to assign a Case ID instead. So every time a new row is added, a number would automatically be added. The cases are currently in descending order, so the oldest cases are at the bottom of the spreadsheet. New rows are added to the top.

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