This formula is working everywhere except on Q2. this is a test for 2022. here is the formula.
=COUNTIFS({[Juan] Service Support KPI - [2022: Q2] Range 1}, [Tech Name:]@row, {[Juan] Service Support KPI - [2022: Q2] Range 2}, CONTAINS("COI - Request Change", @cell)) + COUNTIFS({[Kevin] Service Support KPI - [2022: Q2] Range 1}, [Tech Name:]@row, {[Kevin] Service Support KPI - [2022: Q2] Range 2}, CONTAINS("COI - Request Change", @cell)) + COUNTIFS({[Reba] Service Support KPI - [2022: Q2] Range 2}, [Tech Name:]@row, {[Reba] Service Support KPI - [2022: Q2] Range 3}, CONTAINS("COI - Request Change", @cell)) + COUNTIFS({[Seth] Service Support KPI - [2022: Q2] Range 1}, [Tech Name:]@row, {[Seth] Service Support KPI - [2022: Q2] Range 2}, CONTAINS("COI - Request Change", @cell))
Here is an example of it working correctly:
=COUNTIFS({[Juan] Service Support KPI - [2022: Q2] Range 1}, [Tech Name:]@row, {[Juan] Service Support KPI - [2022: Q2] Range 3}, CONTAINS("INVOICE - Customer Site Listing", @cell)) + COUNTIFS({[Kevin] Service Support KPI - [2022: Q2] Range 1}, [Tech Name:]@row, {[Kevin] Service Support KPI - [2022: Q2] Range 2}, CONTAINS("INVOICE - Customer Site Listing", @cell)) + COUNTIFS({[Reba] Service Support KPI - [2022: Q2] Range 2}, [Tech Name:]@row, {[Reba] Service Support KPI - [2022: Q2] Range 3}, CONTAINS("INVOICE - Customer Site Listing", @cell)) + COUNTIFS({[Seth] Service Support KPI - [2022: Q2] Range 1}, [Tech Name:]@row, {[Seth] Service Support KPI - [2022: Q2] Range 2}, CONTAINS("INVOICE - Customer Site Listing", @cell))
