Automated Workflow Stopped Working
I have created a template that we have been using to create component sheets for various projects. I created automated workflows to automatically fill in certain parts of information for our ID/ Numbering system. Everything had been working well, but in testing it this morning, the automation is no longer working on any cells. The automation is supposed to fill in a column with a specific two-letter code based on the component selected in a dropdown list on another column. Any advice would be very welcome!
Photos of the sheet and a sample of one of the workflows
Best Answers
-
Hi @AllieF
I hope you're well and safe!
To add to Sandhiya's excellent advice/answer.
- You could also try to copy the Workflow and see if the copied version works.
Did that work/help?
I hope that helps!
Have a fantastic week & Happy Holidays!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Thank you Sandhiya and Andree, I ended up deleting the rows that weren't updating and re-entering the info and it worked. I did try refreshing and saving/ waiting for the workflow, but it would not update. All seems to be working now- hopefully it will continue that way.
Many thanks!
Answers
-
Hi @AllieF
Hope you are Good and Safe!
Have you tried by scheduling the workflow or once you changed the component type and Saved try to refresh it and Check sometimes bug issue will happen.
Thanks,
Sandhiya P
-
Hi @AllieF
I hope you're well and safe!
To add to Sandhiya's excellent advice/answer.
- You could also try to copy the Workflow and see if the copied version works.
Did that work/help?
I hope that helps!
Have a fantastic week & Happy Holidays!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Thank you Sandhiya and Andree, I ended up deleting the rows that weren't updating and re-entering the info and it worked. I did try refreshing and saving/ waiting for the workflow, but it would not update. All seems to be working now- hopefully it will continue that way.
Many thanks!
-
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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