Dynamic View Comments notifications for user without access to sourcing sheet
Hi,
I share Dynamic View with external stakeholders without sharing access to the sourcing sheet. Would like to know is it possible to send a notification to stakeholders when new comments have been added to the comments box with @mention?
We want to let non-sheet users receive notifications and direct them to their DV to be able to reply.
Thanks
Best Answer
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hmm. That's what we did and it worked. Sorry it's not working for you- now I'm wondering what is the difference. Let's hope @mention functionality for DV's is coming soon on the smartsheet roadmap.
Sorry I couldn't be of more help.
Kelly
Answers
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Hey @Ruby Chu
Smartsheet just told me that @mention isn't yet part of dynamic view functionality for those not shared to the underlying sheet (OR for anyone if a report is used as the DV source). We did find, however, that @mention works if you manually type the entire email address in front of the @. For example, @[email protected].
Let's hope this error-prone work-around isn't needed for long. I've already put in my enhancement request here - I hope you do as well.
Kelly
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Hi @Kelly Moore,
Thanks for the feedback. I tried the manual type email address (ex: @[email protected]) but didn't receive any notification...Am I doing anything wrong?
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hmm. That's what we did and it worked. Sorry it's not working for you- now I'm wondering what is the difference. Let's hope @mention functionality for DV's is coming soon on the smartsheet roadmap.
Sorry I couldn't be of more help.
Kelly
