Dynamic View Comments notifications for user without access to sourcing sheet

Ruby Chu

Hi,

I share Dynamic View with external stakeholders without sharing access to the sourcing sheet. Would like to know is it possible to send a notification to stakeholders when new comments have been added to the comments box with @mention?

We want to let non-sheet users receive notifications and direct them to their DV to be able to reply.

Thanks

Kelly Moore

hmm. That's what we did and it worked. Sorry it's not working for you- now I'm wondering what is the difference. Let's hope @mention functionality for DV's is coming soon on the smartsheet roadmap.

Sorry I couldn't be of more help.

Kelly

Kelly Moore

Hey @Ruby Chu

Smartsheet just told me that @mention isn't yet part of dynamic view functionality for those not shared to the underlying sheet (OR for anyone if a report is used as the DV source). We did find, however, that @mention works if you manually type the entire email address in front of the @. For example, @jane.doe@workaround.com.

Let's hope this error-prone work-around isn't needed for long. I've already put in my enhancement request here - I hope you do as well.

Kelly

Ruby Chu

Hi @Kelly Moore,

Thanks for the feedback. I tried the manual type email address (ex: @xxxx@gmail.com) but didn't receive any notification...Am I doing anything wrong?

Kelly Moore

hmm. That's what we did and it worked. Sorry it's not working for you- now I'm wondering what is the difference. Let's hope @mention functionality for DV's is coming soon on the smartsheet roadmap.

Sorry I couldn't be of more help.

Kelly