Automatic workflows

Leigh

Hi, we have an approval workflow in place however we were receiving TWO emails at the same time (Request for Update and Request for Approval). We have since put a rule in to stop this however we are now not getting notified for approval once the request for update has been submitted. How do we trigger this?

Thank you

hollyconradsmith

@Leigh,

Can you post a screenshot of the automation(s), so we can see where the error might be happening?