Workflow triggers

Leigh
✭✭
when requesting an update there is an email that also goes to the approver (to say its been updated, when it hasn't) at the same time. Why is this? We cant stop it. We want the approver to be informed once its been updated not before - please help?
Answers
-
Hi @Leigh,
Can we see a screenshot of the approval workflow you set up to see where the error might be?
Holly Conrad Smith
Director of Technology & Innovation 💡 at Streamline
CliftonStrengths Top 5: Deliberative, Restorative, Achiever, Consistency, Harmony
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 66.1K Get Help
- 430 Global Discussions
- 149 Industry Talk
- 489 Announcements
- 5.2K Ideas & Feature Requests
- 85 Brandfolder
- 154 Just for fun
- 74 Community Job Board
- 499 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 305 Events
- 36 Webinars
- 7.3K Forum Archives
Want to practice working with formulas directly in Smartsheet?
Check out the Formula Handbook template!
Check out the Formula Handbook template!