Callback URL not receiving callbacks, but webhook lists last successful attempt.

Pokora

Hi all, I'm am trying to integrate Smartsheet webhooks into my teams Power Automate flow. I have created the hook, enabled and verified it using HTTP response connector in PA.

When making a change in the sheet as required my PA flow does not trigger. Getting the hook list shows a more recent timestamp for lastSuccessfulCallback so the change is detected. I set up a dummy API on pipedream to see if there's any issue on PA side, but it's not receiving any calls either. I tested both URLs and they work fine.

Here's the webhook itself:

{

            "id": {HOOK ID},

            "name": "Flow test 1",

            "scope": "sheet",

            "scopeObjectId": {SHEET ID},

            "subscope": {

                "columnIds": [

                    {COLUMN ID}

                ]

            },

            "events": [

                "*.*"

            ],

            "callbackUrl": "https://eo94uveazm72hib.m.pipedream.net",

            "sharedSecret": "{SECRET}",

            "enabled": true,

            "status": "ENABLED",

            "version": 1,

            "stats": {

                "lastCallbackAttemptRetryCount": 0,

                "lastCallbackAttempt": "2022-02-15T14:36:40Z",

                "lastSuccessfulCallback": "2022-02-15T14:36:40Z"

            },

            "createdAt": "2022-02-15T13:35:52Z",

            "modifiedAt": "2022-02-15T14:36:40Z"

        }

Am I missing a step somewhere?

Genevieve P.

Hi @Pokora

It seems like you're not receiving callback payloads at all. To rule out any issues with your platform, I would suggest using this site to test, if you're able to: https://webhook.site 

If this hasn't helped, please reach out to Smartsheet Support with additional information and screen captures.

Thanks,

Genevieve