Why would this formula return an error message?
I am using the formula to count networkdays on resolved tickets and networkdays on open tickets. Trying use the if formula, but error is returned. Any suggestions? Thank you,
=IF({Sheet - CCTV Issue Tracking with Form Range 25} = "Resolved", (NETWORKDAYS ({Sheet - CCTV Issue Tracking with Form Range 26}, {Sheet - CCTV Issue Tracking with Form Range 27})), (Networkdays ({Sheet - CCTV Issue Tracking with Form Range 26}, Today())))
Answers
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It looks like there may be a few issues. Are you able to provide some screenshots for reference and more detail as to what you are trying to accomplish?
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I am tracking repairs of CCTV. My supervisor wants to have the Workdays a ticket is open until it is closed. When I originally created the sheet I did not have any resolved tickets. Now that I have resolved tickets and open tickets I would like to have a single formula to determine the Correct Workdays a ticket is open if resolved and then when it is still open.
Thank you for your assistance.
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Try this:
=NETWORKDAYS([Issued Date]@row, IF([Ticket Status]@row = "Resolved", [Resolved Date]@row, TODAY()))
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