404 Error - Event data - Smartsheet API

Ayelet Weiner
Ayelet Weiner ✭✭✭✭✭✭
edited 03/23/22 in API & Developers


I am attempting to get event data from the smartsheet api. First, I tried the new api documentation method which suggests a request to the event api url. Traditionally, you don't pass both a parameters variable AND parameters in the url which is being suggested in the documentation. I tried a few different ways and continue to receive a 404 error. I then tried the old documentation method which suggests smart_client.Events.list_events([params]).

When I run this code, I receive:

"{"response": {"statusCode": 403, "reason": "Forbidden", "content": {"errorCode": 1013, "message": "The operation you are attempting to perform is not supported by your plan.", "refId": "lbeokcbh1l6j"}}}"

I know we are on the enterprise plan which the documentation indicates is required (enterprise or premium). What am I missing?

Best Answer

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Answer ✓

    Hi @Ayelet Weiner

    I hope you're well and safe!

    It's not included in Enterprise but available as an Add-on.

    Make sense?

    I hope that helps!

    Be safe and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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