I am wanting to count anytime a certain user has a certain type of follow up needed comment. The excel sheet comes from a workspace where users can select multiple options so I am looking to grab comments that contain a certain phrase. Below are my current formula, a screen shot of the metric sheet, and a filtered down version of the source sheet with the two main range columns highlighted.
=COUNTIFS({Retro Audit Report 2 Cred Required Comment}, (CONTAINS("Education", {Retro Audit Report 2 Cred Required Comment})), {Retro Audit Report 2 Default User}, User@row)