API Token of resigned user

ricorpa

Hi community,

We are using API token to integrate Smartsheet with RPA tool.

1. If the user who generated the API token resigns, can we still use his API?
2. Can we transfer APIs from one user to another?

Thank you in advance!

Genevieve P.

Hi @ricorpa

What you can do will depend on what happens to this user's Smartsheet Account.

Think of the API token like using this person's email and password to log in to their account in the UI: if you remove the account from your organization and you remove all their access/delete their sheets, then no, you won't have access to these items because this account no longer has access.

However, if instead of deleting the user, you update the email address of the account to a new employee's email address, then this account stays active and you can use it the same as you were before.

See: Admin Center: Add, Edit, and Delete Individual Users with User Management

Here's the section on Access Tokens in the API Documentation.

Cheers,

Genevieve