I am not finding "API Access" tab." under "Account" button, Please suggest what steps I am missing?

Nishant Rukmangad

I am not finding "API Access" tab." under "Account" button, Please suggest what steps I am missing?

Genevieve P.

Hi @Nishant Rukmangad

The "API Access" tab will be under your Personal Settings in your Account, if your plan has access to it:

This will open a pop-up window, with API Access as an option on the left:

See the bottom of this article: Adjust your personal account settings

Cheers,

Genevieve

Nishant Rukmangad

Hi @Genevieve P. ,

Thanks for the response.

I followed the steps but I am not able to see the "API Access" under "Personal Settings".

Please suggest what could be the issue.

Thanks,

Nishant

Genevieve P.

Hi @Nishant Rukmangad

What plan type are you on?

In order to generate an Access Token you will need to be licensed on either a Business or Enterprise plan (see: Where to Find Information About the Smartsheet API).

If you have a license on the correct plan, can you confirm if you're on a .GOV account, Smartsheet Regions (EU), or Commercial/Default account?

Cheers,

Genevieve