Automation not working

Tracey Tume

Hello

I have set up this automation to myself (as a check) and to a member of staff.

The trigger is working as I am receiving the emails but the staff member is not. The email address is correct and she is has been shared the sheet as an editor.

Any other clues would be gratefully received!

Thank you

Tracey

Anelise Wilhelm

@Tracey Tume Has she unsubscribed from the notification? Check on the automation Properties to confirm this.

Have you configured the Automation Permissions? In your case it should be at leas at Limited because you shared the sheet with her.

Anelise Wilhelm

Tracey Tume

Hi Anelise

Thank you for your suggestions. Unfortunately, they haven't worked.

The person is working remotely but I don't think that will be having an effect.

She hadn't unsubscribed but I changed the automation permissions just in case and this changed nothing.

Thanks Tracey