How to to take owner while the owner already left the organization ?

Best Answer

  • Amit Wadhwani
    Amit Wadhwani ✭✭✭✭✭✭
    Answer ✓

    Ideally, while removing the owner of items in Smartsheet, the admin should transfer the owned items to another user. But if that does not happen, the items get deleted. The admin should be able to recover the item by accessing the "Deleted Items" section. If that does not work, I would recommend reaching out to your Smartsheet representative. One of our clients had similar problem and the Smartsheet rep was quick enough to respond and help recover the items.

    Best Regards

    Amit Wadhwani, Smartsheet Community Champion

    Smartsheet CoE, Ignatiuz Software, Exton, PA

    https://www.linkedin.com/in/amitinddr/


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Answers

  • Amit Wadhwani
    Amit Wadhwani ✭✭✭✭✭✭
    Answer ✓

    Ideally, while removing the owner of items in Smartsheet, the admin should transfer the owned items to another user. But if that does not happen, the items get deleted. The admin should be able to recover the item by accessing the "Deleted Items" section. If that does not work, I would recommend reaching out to your Smartsheet representative. One of our clients had similar problem and the Smartsheet rep was quick enough to respond and help recover the items.

    Best Regards

    Amit Wadhwani, Smartsheet Community Champion

    Smartsheet CoE, Ignatiuz Software, Exton, PA

    https://www.linkedin.com/in/amitinddr/


    Did this answer help you? Show some love by marking this answer as "Insightful 💡" or "Awesome ❤️" and "Vote Up ⬆️"

  • Thanks a lot for the suggestion, i have copied data and the automation was missing then i have changed the automation and its working now