If I deactivate a licensed user, does their license return to the pool of available licenses?

Jeff Reisman

I am the System Admin on an Enterprise plan.

If I deactivate a licensed user, does their license return to the pool of available licenses? It still shows them as licensed in User Management, and I can't make any changes to the user without reactivating them.

Rob Michaels

Yes, the user you deactivate will no longer have access to the account, but you will not have to transfer ownership of their items and their license will become available again. You have to be careful though, if you reassign that license that user comes back needing one then you will have to make an executive decision on who gets one and who doesn't.

Rob Michaels

Yes, the user you deactivate will no longer have access to the account, but you will not have to transfer ownership of their items and their license will become available again. You have to be careful though, if you reassign that license that user comes back needing one then you will have to make an executive decision on who gets one and who doesn't.

Jeff Reisman

@Rob Michaels Thanks Rob!

I got an "immediate termination" notice on this guy, so I don't think he's coming back, LOL.