This formula works correctly:
=IF(AND([Date Created]2 < TODAY(-3), NOT(Status2 = "Completed")), 1, 0)
If a ticket was created more than 3 days ago and the status of the ticket is not completed, flag the cell. It works.
Now I need to add Duplicate in addition to Completed. No matter how I change it I always get an error.
=IF(AND([Date Created]1 < TODAY(-3), NOT(Status1 = "Completed", "Duplicate")), 1, 0) this gets an error.
Any Ideas?