CountIF not returning expected value

Using an Countifs to look at a column called Account and count if not blank. The formula using is =COUNTIF({EMEAR Tiger Team Exec Engagements H2 Range 2}, "") . Expected count is 38 and returns 12.

The sheet being referenced is: https://app.smartsheet.com/sheets/59wgCjQqwPQ6jrFxH9RfVM6gpC2gQ93JP97GGhF1?view=grid

The metric sheet is https://app.smartsheet.com/sheets/cpJv57hrhGH99Xfvqhxj8M6rPGwm55Gw9Wq5RMW1?view=grid

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