Smartsheet/Jira Connector - Sprint Complete Date not syncing

KimR

Hi,

Has anyone encountered issues with the Smartsheet/Jira connector syncing the Sprint Complete Date? When I complete a sprint in Jira, it's hit or miss (mostly miss) updating the smartsheet. However, if I re-initiate the whole workflow, the values do come over.

KimR

Genevieve P.

Hi @KimR

I checked in with our Support team and they let me know you currently have a ticket open and they're investigating this based on the recent information you provided.

I would recommend continuing to work with Support on this through a private channel so you can share sensitive information when needed.

Thank you!

Genevieve

KimR

Thanks, yes. I am working with Support on this.