Smartsheet/Jira Connector - Sprint Complete Date not syncing

Hi,
Has anyone encountered issues with the Smartsheet/Jira connector syncing the Sprint Complete Date? When I complete a sprint in Jira, it's hit or miss (mostly miss) updating the smartsheet. However, if I re-initiate the whole workflow, the values do come over.
KimR
Answers
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Hi @KimR
I checked in with our Support team and they let me know you currently have a ticket open and they're investigating this based on the recent information you provided.
I would recommend continuing to work with Support on this through a private channel so you can share sensitive information when needed.
Thank you!
Genevieve
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Thanks, yes. I am working with Support on this.
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