Improved update and approval request emails now generally available

Jaime Ciabattoni

@Lekshmi Unnithan @Adrian @Chess @PhilD @RebSchr @Lorraine Stevens @Samantha Ouk @Mike Wilday @Caroline Blevins @Michael Buchanan @MMiles @beckyb27 @Kandee Evans @Laurie F H @Chad Burkhardt

I just entered a Product Idea so that we can actually upvote and hopefully bring this to the attention of Smartsheet more officially. If the issues mentioned above are still a concern, can you please go here to vote on it and share it out!

https://community.smartsheet.com/discussion/100726/all-fields-footers-in-email-notifications-revert-back/

Lorraine Stevens

Thank you @Jaime Ciabattoni ! I just added my vote.

Rocky

I agree with all comments regarding the elimination of the footer declaring the automation rule evoked. I reported this issue at least 2 weeks ago and was given an answer, but it was/is unsatisfactory. Updates should not eliminate important features.

Lekshmi Unnithan

Hello Community,

It was brought to our attention that the sheet name and workflow ID associated with the update or approval requests were removed with this change. We have added the sheet name and workflow ID back to the footer of the email.

Thanks,

The Smartsheet team

aaddison

Hi there,

We noticed this new update eliminated the row number appearing in the email on update requests - is there a way to turn that back on?

Best,

Amy

Adrian Mandile CHESS

Hi @Lekshmi Unnithan,

Having the Workflow ID as the footer is a poor substitute for the actual NAME of the workflow – not many people would know/remember which ID is which! Please just bring back the name.

Bridget Conklin

We really need the ability where the help text is included in the update request workflow automation too!