Sign in to join the conversation:
I have logged in today and all the dates in different columns are coming up in US format mm/dd/yy.
Not had this issue before, I have been through my settings and region is correct but to no avail.
Anyone have a fix for this?
Hi Nicholas,
There seems to issues with date formats at the moment. I've had a few client's reach out with issues and I've also seen issues from others in the community.
If you're experiencing issues and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. https://help.smartsheet.com/contact
Hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
My team in EU mentioned this issue. They did find a way to correct it by clearing the cache and resetting the time zone in Smartsheet personal settings.
Excellent!
Thanks for sharing!
Testing now!
Is anyone still having these issues? Having this problem from Melb, AUS. How long does smartsheet typically take to respond to service tickets?
Hi @Clair Henneberry
Can you be more specific about your issue?
Even if your own preferences are set to a specific date format, could you be viewing a report that was created by someone with a different date setting? Or is it possible that the owner of the sheet applied standardized date format settings? (See here: https://help.smartsheet.com/articles/2479481)
How can I delete old sheets I no longer use from my account?
I'm trying to display a task progress chart showing "complete", "late", and "not complete" in my dashboard and for some reason the chart will display as a column chart but it won't display as a donut chart even though I'm referencing the same report. I'd prefer to display as a donut chart as I think it looks better and is…
Hello, I am trying to create a chart widget in my dashboard, but I keep getting "Selected data cannot be charted. Please select a new range." error. The report I am using is already summarized in numeric value. What is funny is I have report that I created a chart widget in another dashboard, and when I use that same…
