I have a sheet that captures phone queue data by operator and date.
Date Operator # Calls Weekday (formula)
1/1 Bob 10 4
1/1 Sue 15 4
1/1 Ralph 10 4
1/8 Bob 11 4
1/8 Sue 16 4
I'm trying to create an average # of calls by day of the week. I have the date and a calculated field that gives me the weekday (2 for Monday, 3 for Tuesday, etc), but since I have multiple rows per day of the week (1 for each operator), I'm trying to get the number of DISTINCT Mondays, Tuesdays, etc...
I can SUMIF to get the total number of calls on a weekday, and I can countif to get the total number of rows on a weekday - but I want to get a count of distinct dates that fall on a given weekday.
So far I haven't been successful combining the function DISTINCT with COUNTIF or COUNTIFS.
Has anyone figured this formula out?