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Enable Email Automations to Include Links to the Specific Row

3djeff
3djeff ✭✭
edited 08/21/23 in Smartsheet Product Feedback & Ideas

When email automations are received, the user has a link just to that sheet and then has to navigate to find the right row, comment, attachment, etc. Is there a way to set up the email automation so that a link to the row is provided? It would save time if the user can click and be directly sent to that exact row to review/respond.

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Idea Submitted Β· Last Updated

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  • jessical111351
    jessical111351 ✭✭✭

    When email automations are received, the user has a link just to that sheet and then has to navigate to find the right row, comment, attachment, etc. Is there a way to set up the email automation so that a link to the row is provided? It would save time if the user can click and be directly sent to that exact row to review/respond.

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  • jessical111351
    jessical111351 ✭✭✭

    How is this still not a feature? I've found requests for this to be added for years. People shouldn't have to vote to get such a simple, and much needed, feature added.

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  • SueinSpain
    SueinSpain ✭✭✭✭✭✭

    Totally agree this is madness - If you give a link make it to the row that has tiggered the email please

    Sue Rogers

    MWI Animal Health UK - Cencora

    Business Analyst

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  • HLChristiansen
    HLChristiansen ✭✭✭✭

    There is a workaround for this, use update request as your automation action. It isn't ideal, since it doesn't allow them to come back to it after they've completed the action once.

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