Over active automation
I am having an issue with my sheet sending 3 separate emails in response to my automations. Is there a way to find out which approval automations are triggering the emails without me deleting them all and starting from scratch?
I have 5 approval automations for this sheet, all with different requirements triggering different approvals
Answers
-
@Gloydius can you post a picture of your automations?
-
I can, but they are long automations, so it'll be a fair few responses with images.
This is from the first
-
Another
There is one more, but it's a big one, with a lot of branches. So it may be easier to confirm there's nothing wrong with these before i start the process of capturing that
-
Hi @Gloydius
You can deactivate an automation without deleting it by using the 3 dots to the right of the automations. Maybe deactivate them all and turn them back on 1-by-1 to figure it out. Given the complexity of the automations you've shown, I would make sure you have plenty of Advil on hand before you start. 😊
In all seriousness though, if you're still having issues after that troubleshooting, reach back out.
I hope that helps. -Matt
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 66.5K Get Help
- 433 Global Discussions
- 152 Industry Talk
- 494 Announcements
- 5.3K Ideas & Feature Requests
- 85 Brandfolder
- 155 Just for fun
- 77 Community Job Board
- 506 Show & Tell
- 34 Member Spotlight
- 2 SmartStories
- 307 Events
- 37 Webinars
- 7.3K Forum Archives
Trending in Smartsheet Basics
- Can I link a Smartsheet report in a form. My form will be for a person to confirm info from a report is correct. So I want the user to be able to view the report while filling out the form.
- I have 4 sheets used by individuals to track their work. I have a report that pulls from all 4 of those sheets to give me a total count of items they listed for the month as well as each line item (de…
- Hi All! Quick question - I am working on a form with a lot of yes or no questions, and I decided to display them as horizontal radio buttons. They are all circles except for one question, which shows …
