Dashboard Embedded Content Not Showing in Desktop App
I mostly use the desktop app when working with Smartsheet rather than a browser. I created a dashboard with embedded OneDrive content. I can see that embedded content when I view the dashboard in a web browser, but not when viewing it in the desktop app. Instead, the dashboard in the desktop app shows a Microsoft 365 logo placeholder with a message to "Please sign in to view this file". I click to sign in and it looks like it is opening a browser window, but then closes and nothing happens. How do I view embedded OneDrive content on a dashboard in the desktop app? Thank you!
Answers
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Hi @Morris
I hope you're well and safe!
If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Curious if this was resolved - I am having a similar issue. I don't usually use the desktop app but decided to try it out and now one of the dashboards I use regularly is not displaying as intended due to the lack of embedded content.
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