Smartsheet Basics
Smartsheet Basics
Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.
Error message to upgrade plan
We have a Business Plan with a mix of licensed and unlicensed users. Today we got the error below not sure why this is happening now.
Thanks, Meg
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Meg Young mmyoungconsulting@gmail.com. Certified in Core Product, Project Management, and System Administration
Best Answer
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That particular message makes it seem as if you are on a Pro Plan. You may want to reach out to a System Admin or your Smartsheet Rep to confirm.
Answers
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That particular message makes it seem as if you are on a Pro Plan. You may want to reach out to a System Admin or your Smartsheet Rep to confirm.
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Verified account is Business and nowhere near are file storage cap.
It is a first time error also.
I am a licensed user and tried sharing the sheet. My error said "this sheet can't be shared at this time."
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If you found this comment helpful. Please respond with any of the buttons below. Awesome🖤, Insightful💡, Upvote⬆️, or accepted answer. Not only will this help others searching for the same answer, but help me as well. Thank you.
Meg Young mmyoungconsulting@gmail.com. Certified in Core Product, Project Management, and System Administration
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In that case I would definitely recommend reaching out to your Smartsheet Rep as it sounds like there is an issue with the account itself.
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