Email-based TOTP login method, now generally available!

Joanna C. · 06/17/24

Has a new date been ascertained?

Ide AirTrunk · 06/19/24

2FA and / or SAML SSO available to ALL would have also been a great move here..

Most clients I see click 'sign in with Microsoft' as a one stop shop.. interesting to see how this pans out for non Enterprise users who can not opt out.

Scott Peters · 07/02/24

@Lekshmi Unnithan - It looks like TOTP went live last night, but was there an announcement? I had a heads up from my CSM but the announcement never came, so we woke up to it this morning. We had multiple helpdesk calls from users because the "Sign In With Your Company Account" button and link to "Reset Password" are both missing from the first screen. General feedback from users who figured it out is the code emails do not come fast enough compared to the 30 second count-down timer.

Darla Brown · 07/02/24

Scott Peters

Jul 2, 2024

@Lekshmi Unnithan - It looks like TOTP went live last night, but was there an announcement? I had a heads up from my CSM but the announcement never came, so we woke up to it this morning. We had multiple helpdesk calls from users because the "Sign In With Your Company Account" button and link to "Reset Password" are both missing from the first screen. General feedback from users who figured it out is the code emails do not come fast enough compared to the 30 second count-down timer.
https://us.v-cdn.net/6031209/uploads/GZFN6TAZSWKQ/image.png
https://us.v-cdn.net/6031209/uploads/Q27P70SENXDV/image.png

This happened to us a few weeks ago. We now sign in with Microsoft and it auto signs us in using SSO.

Mark4555666 · 07/08/24

How do we turn this "feature" off? Guys in the field have dookie all over their hands and can't always go back and forth into their pockets to get a little code.