Sign in to submit new ideas and vote
Get Started

Dashboard Widget transfer when deleting a user

Tobias Krause
Tobias Krause ✭✭✭✭
in Smartsheet Product Feedback & Ideas

Hi,

this is a huge gap currently in the system imho that when a users account is deleted, you can transfer all owned items to another user, but widgets on dashboards cannot be transferred and end up in errors. I had to remove a former System Admin from our System who owned a lot of dashboard widgets and found out afterwards, that there is an article that says "Dashboards can break when transferred because ownership transfer doesn’t transfer the widgets that are part of the dashboard."

Now I have hundreds of broken Dashboards widgets and have to fix them manually.


My enhancement Request: Please include the widget ownership transfer in the general NDOT procedure.

Share on FacebookShare on Twitter
14
Up
14 votes

Idea Submitted · Last Updated

Comments

  • Pedantic1
    Pedantic1 ✭✭

    This is a Data Loss issue! This should be an open bug, not waiting for customers that have already lost their data to find and upvote a feature request. 🤨

    · Share on FacebookShare on Twitter
  • Matt Johnson
    Matt Johnson ✭✭✭✭✭✭

    This is a major challenge for sure. There is no easy work around either. I will say that having a general admin account at the company level, that owns all the projects, has helped tremendously. It uses a license but it's worth it for this and other reasons too.

    Matt Johnson

    Sevan Technology

    Smartsheet Aligned Partner

    · Share on FacebookShare on Twitter
  • Jamie K
    Jamie K ✭✭

    Agree that this is a huge gap. Cannot believe it is still not resolved, and surprise that this is not getting more votes. To me this is a bug not an enhancement.

    · Share on FacebookShare on Twitter
  • Kam114
    Kam114 ✭✭

    How is this not on the roadmap yet?

    · Share on FacebookShare on Twitter
  • Jessica Limke
    Jessica Limke ✭✭✭

    The current process for transferring ownership of dashboard widgets when an individual who is an admin or owner is removed from a workspace is incredibly manual and tedious. Our team has multiple dashboards with hundreds of widgets across them, and we are now having to manually reassign ownership of all of those widgets one-by-one now that the person who made them moved to a different group. Can the widget ownership please be linked to the source sheet ownership so that when the sheets are transferred to a new owner, the widgets automatically transfer to the new owner? Since the sheets can be transferred to a new owner in bulk, why can't the widgets also be transferred when those are transferred?

    · Share on FacebookShare on Twitter

Categories