Can licensed users from other companies input into our company smartsheets?
As before, we are moving our licensing over to the new plan and we share our sheets with our customer.
Many thanks!
Jo
Best Answer
-
Yes, as long as the user has a Smartsheet account, they'll still be able to edit information on your sheets. Even unlicensed users would be able to edit so long as they have an account (forms/update requests can be used for people without a Smartsheet account).
Don't quote me on this next part, as I'm still trying to understand the new user subscription model myself, but if you share them as Admin on anything you own, they then become a paid external user that you would have to pay at your next true-up. So make sure any external shared users are not granted anything more than editor.
Answers
-
Yes, as long as the user has a Smartsheet account, they'll still be able to edit information on your sheets. Even unlicensed users would be able to edit so long as they have an account (forms/update requests can be used for people without a Smartsheet account).
Don't quote me on this next part, as I'm still trying to understand the new user subscription model myself, but if you share them as Admin on anything you own, they then become a paid external user that you would have to pay at your next true-up. So make sure any external shared users are not granted anything more than editor.
-
Thanks for your response Jason, you have been very helpful!
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.6K Get Help
- 472 Global Discussions
- 200 Use Cases
- 510 Announcements
- 5.5K Ideas & Feature Requests
- 87 Brandfolder
- 157 Just for fun
- 81 Community Job Board
- 520 Show & Tell
- 35 Member Spotlight
- 3 SmartStories
- 307 Events
- 35 Webinars
- 7.3K Forum Archives
