Sign in to join the conversation:
Is there any way that I could obtain an older version of a current smartsheet I'm using?
Hello Marie,Have you created a backup of the sheet? If so you may be able to copy (using ctrl+C) and paste (ctrl+V) data from the backup directly into the sheet. If not, we might have a checkpoint (Excel export) of the sheet stored in our system that has some of the data.
Smartsheet Support will be glad to send a checkpoint to the sheet owner if you can submit a Support ticket letting us know A) the name of the sheet and the approximate time (including your time zone) the data was deleted.
Please note that the checkpoints we have available only contain the grid data and Comments (on the second page of the workbook) and won't be as comprehensive as any backups that you make as your backups will also include a compressed file of attachments.
If you haven't yet started performing backups, I recommend doing so to assist in case of future accidental changes or deletions. If needed, instructions for this are available in our Help article on Backing up your data.
We'll get this out to you as soon as possible!
Kind regards,
AlisonSmartsheet Support
I have shared sheets and dashboards with people outside of my organization, and one has a paid license. Would I be able to grant admin access to this licensed user to their sheet? Or would the ownership of the space by one organization limit the admin accessibility of someone from outside?
I'm trying to create a graph chart that captures monthly count of records by divisions (Northeast, West and Central) that should be stacked with a legend displaying each by different color like a presented in Excel. When I attempt to duplicate the process in Smartsheet I receive the following results. In Excel, I created…
Good afternoon, I am trying to utilize Linked Dropdown Columns for a manual process we have. We have many sheets that use a "Client Name" column with a dropdown list. Whenever a new client comes on or exits, we have to manually update every sheet that has a Client Name column and update the dropdown list. We do not have…
