Open link at end of form within Smartsheet app

logan.boese · 06/26/19

Currently when a user is finished with a form and hits submit there is a url that automatically takes them to a different form.

This works just fine in the safari app.

However in the Smartsheet IOS app, it simply closes the form and does not open the next one.

Any idea what the problem is? I would like users to use the app to fill in information, because in the app it allows for the user to input their lat/long location.

logan.boese · 06/26/19

What I have found is that this is an issue on iPad running version 6.0 and build 6.0.0.1427.

I had an iPhone running an older version of the app and this function worked. I then updated the app on the IOS app store and it stopped working.

I attempted it with an Android running 6.0 and it works just fine.

From what I can tell there is a problem with the IOS version 6.0 of the Smartsheet app.

Andrée Starå · 06/27/19

Hi Logan,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team to report the issue. Smartsheet Support Team

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Open link at end of form within Smartsheet app

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