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Smartsheet Maps
Are these working for anyone? Seem to be down.
Comments
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Hi,
I have the same problem today. Some of my maps work, but other just give a spinning symbol whilst waiting to populate points. I've sent an email to the labs people, no response yet though...
Regards - Roland
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Can anybody help troubleshoot this? I have been in touch with Smart Sheet support and the maps are working at their end.
Link to my map:
When I (and several other people on other networks) follow the link, I get a zoomed out map with no pushpins. All my tests have been done in the UK.
When Smart Sheet support follow the link they get a correct map with pushpins.
We cannot understand what could be casuing this.
See test results attached.
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I still get the same problem.
The maps that are a problem for me are located only by postcode; maps generated from multi-line addresses including country work fine.
However the single postcode maps used to work fine….
...The interesting thing is that the spinny/calculating icon continues to rotate in both examples. It's obviously trying to do something.
Any help appreciated.
Roland
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Very interesting, thank you. Multi-line addresses working fine, attached.
For now I'll have to try and use this as a workaround, but it would be good to get the maps back working just from the post code - as they do when Smart Sheet support test them.
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Thanks to Roland I have now (I think) worked around this.
If I use multiple columns for the address, but populate all fields with spurious data (except for the post code field) this now seems to work.
Attached.
Link should now show pushpins?
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This gets stranger.... just gone back to edit my map and it's reverted back to one column but now seems to be working as it should.
Very strange!
Attached.
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I've just used the "fix" on all my other maps - and now all are working fine as they were.
Weird.
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Just used the "fix" too. now working...
Roland
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Had same problem and used your work around, thanks.
Would be better if Smartsheet fixed it though.
Out of interest I am UK based how about you guys? It may be a Microsoft regional issue if we are all in the same area.
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I am UK.
SS support suggested it was a MS issue.
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Maps broken again :-(
Unfortunately this time, the above "fix" doesn't work.
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