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Create JitBit Ticket When New Hire Form is Submitted
Hi all, I'm very new at Smartsheets, and have just created a New Hire Form and I would like it to create a JitBit ticket when the form is submitted. Is this possible? Thanks in advance!
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Manufacturing Scanning
We manufacture an industrial machine. As the system moves through the process at each station we would like to update the status of each machine with a qr code or a barcode, and trigger automation rules ie send emails or alert for issues if they come up. We want in the future to populate the smartsheet with info from…
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Live Data Connector & Attachments
Hi We looking into upgrading our current package to the business package that provides us the function "Live Data Connector". Will it be possible to pull "attachments / photos" through the "Live Data Connector" to other Third Party software? Regards Stefan
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Automatically archive info to new sheet once hit limit .. ?
Hello there, Was hoping someone could have some insight on this. We are looking to see if smartsheets can be the platform for an operators log.. the features of the dashboard and filters to help ease searching ... But our issue is; the size constraints .. we probably would use 5000 lines in a few weeks and to manually…
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Epic to story issues from Jira
Hey all, I recetnly created a workflow with smartsheet and jira. All the issues seem to be imported with the stories under its respective epic indented. Later, when i linked some issues to its epic in jira and then refresh smartsheet i dont see those stories to get automatically indented under its epic. Do i have to do it…
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Smartsheet/JIRA Connector: Errors during Sync (Proxy Errors)
Hi there: So we have a number of smartsheets linked to JIRA via the connector and over the past couple of days I've been receiving error emails that say "Invalid response from JIRA. statusCode: 502, reasonPhrase: Proxy Error statusCode: 502, reasonPhrase: Proxy Error" Assuming we need to contact JIRA/Atlassian about this…
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Constructing URLs to particular rows in sheets
Hello, I am collaborating in a project and most of the work being conducted is external to SmartSheets, which is being used as a planning tool. I would like the ability to construct an URL / Hyperlink that references particular tasks / rows. The idea is that as the project SmartSheet gets extremely big and with multiple…
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Help Desk Ticketing with alerts that can be generated at 4 and 8 hours
We have just onboarded a customer that we want to track their IT service tickets using Smartsheet. There are two key Service Level Agreements that we need to managed to. The customer would like automated alerts generated at 4 and 8 hours. Is there a way to set up alerts based on hours vs. days? Thank you!
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Very Large Save Causes Formula Corruption
I've been trying to understand a problem I'm having with two of my largest Smartsheets. If I move a row up or down or insert or delete a row, especially near the top of the sheet, the Save process will apparently corrupt formulas here and there in my sheet with no warning or error message given. I've gone back and forth…
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Smartsheet/JIRA Connector: Putting tickets into their sprints instead of in the backlog
We have set up a connection between Smartsheet and JIRA and whenever a row on our Smartsheet becomes a ticket in JIRA, it automatically populates in the backlog instead of within the sprint we've defined within Smartsheet. Is there a way to get around this? I saw a thread that I think was related to this which mentioned…