INVALID COLUMN error in "Alert Someone" Automation

ahumpherys

Our team uses template project folders to easily create each projects schedule and trackers. We use the "Save as New" functionality attaching all reports to the newly created folders.

Recently, after saving as new we are getting this "Unable to Run" notification for the automated notifications within our schedule. When checking the issue icon, it's referring to permissions.

However, when we open the automation and scroll down to where the message exists we're getting this INVALID COLUMN error in our message in place of all column names. This is causing major issues as our team isn't getting notifications for tasks. The current solve is manual to update once we create a new project from the template.

Any thoughts on why this error is occurring and how we might be able to fix it? Thanks!

Georgie

Hi @ahumpherys,

Thanks for bringing this to our attention! I noticed that you also commented about this issue on this related thread, where I’ve now also commented to confirm that the issue is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

Thanks,

Georgie

Georgie

Hi @ahumpherys,

Thanks for bringing this to our attention! I noticed that you also commented about this issue on this related thread, where I’ve now also commented to confirm that the issue is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

Thanks,

Georgie

Georgie

Hi @ahumpherys,

I have commented on the related thread but just to keep this one up to date too: I have reached out to the Support team and can confirm this bug has now been resolved.

Thanks,

Georgie