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Smartsheet Support Ticket Emails: Include More Details in the Emails!
Whenever I get an email from Smartsheet about a support ticket that was updated, closed, requests more information, or about anything for that matter, it almost never includes important details of the ticket. Easy-to-implement recommendations for EVERY email sent by support regarding a ticket: Include a direct link to the…
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In a Gantt with many rows, how to color a date range that spans all rows in a column?
In other words, I have a developed Gantt with many rows. There's an event that I'd like to track in the Gantt that occurs over the course of several weeks. I would like to highlight that date range but not just have it on one row, I want it present on all rows in order to show impact on all activities.
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Submitter (Created By) Showing as Web-Form
Hi -- we have a sheet we are using by sending the link to the form to all employees. They manually enter their email address in the form. The issue is when the form is submitted the workflow automation doesn't work because created by is a web-form. The email from the email address column that was entered by the employee is…
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Automated Sort in Sheet
Is it possible to create an automation that sorts the rows automatically when changes are saved? For example, if my sheet is sorted by Column "Stage" Numerically Increasing, and I insert a row, fill it in, and save it, I want the sheet to re-sort to incorporate that added row in its proper location. Thank you!
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contact
I started a Smartsheet trial yesterday. What I really need is to be able to SPEAK to someone personally about this application! There is no contact number available for "trial users". One found on Google does not work. And any email (3) that I was able to find was either unmonitored or no longer active! How can a…
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Set Target End Date first and have predecessors fill in
Is there a way to set the Target End date in a project sheet first and have all the preceding dates backfill? When I tried it, an alert comes up that says "…will result in the removal of all predecessor relationships in this row". I've looked into the Workback Schedule using the Project with Hard Deadline and Gantt…
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Primary Columns in Grouped Reports: change label locations and move column
A report must use a sheet’s primary column and the primary column must be in the first report column. Labels for report groups are displayed in the report’s primary column, so if you don’t want to view the primary column in the report, or hide the primary column, then the groups’ labels will be hidden. If you copy the rows…
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Why i am getting one combined email when adding multiple entries in a form
Hi Friends Hope you are doing good and staying safe! I am using Automation>Trigger>Alert someone feature to get email notification when user submits the form. I want to get individual email for each entry, however if user submits the form multiple times with different data, i am getting one combined email instead of…
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How do I export a list of Group members/names?
Hello, we have a lot of Groups with many members. I need to do an audit of each Group's members to make sure people are in the right Group (we've had some turnover/people changing teams). I am looking for a way to export to Excel each Group's member list so I can easily do that audit. I don't see an obvious option for…
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CONTAINS formula with contact cell
Hi everyone, I'm trying to map all tasks and collaborations for each employee to help them manage their workload. For collaborations, multiple employees can be tagged in a single cell. My first attempt was to use a simple IF(cell = "NAME OF THE EMPLOYEE", 1, 0). This works only when one employee is tagged in the cell.…
