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Import Excel issue
I am getting this error during importing excel into Smartsheet. " This field may not be more than 50 characters long". Any experience anyone has? Any solution in your mind? Thanks
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Attached Files not Opening
Over the past year, we’ve had a handful of instances where an image is uploaded to a row for review using the same file type, by the same person, and with the same specs as many other uploads—but after uploading, no one can view or download it. A thumbnail preview appears, indicating the file was uploaded successfully, but…
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The Smartsheet Customer Support Portal is HERE!
Hi Community, We are excited to announce the new Customer Support Portal. Now, you will have one location to open support cases, provide additional information to your support case, and track your support cases until closed. The portal also includes a search function so that you can search for knowledge articles related to…
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Resource Planning: Calculating Weekly Hours Remaining for a Project
Hello, Goal: To view estimated hours per resource per week. I am looking for a way to calculate the weekly hours remaining on a project, per person. I am referencing my project plan as the source sheet which has: Resource Name, Estimated Hours, Start Date, Due Date, Week Start, Task Name, etc. In a summary sheet, I would…
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Sheet exceeded the maximum recommended size
Has anyone received this error message before? What are the options for large data?
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Android app not syncing with web or windows app
The Smartsheet app on my Samsung phone (android) is logging in perfectly and showing all my sheets etc, but when I try and log in to my account on the web or windows app it says I have a trial account and now sheets are showing - what am I doing wrong, is there someway I can get them to sync with my android app??
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Alerts For When Nearing 5000 row Limit
Is there a way to set up an alert on a sheet for when it is nearing the 5000-row limit? Thanks!
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Notifications for Pivot Errors
Smartsheet does not currently send automated error notifications to Pivot workflow owners when workflows fail, unlike the notification behavior for DataTables, Data Shuttle, and Meshes. Also, when column mappings break on a mesh, the mesh will continue to run with an error. We should expect the same functionality from a…
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Hyperlink in Alert/ Automation
Hi, I would like to add a hyperlink to a Smartsheet report in an alert. The idea is that I want to direct the alert recipients to go to this report to complete a task. Is there anyway to get a hyperlink into the body text of the email alert? Otherwise I need to put the entire url into the body of the alert, and the…
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Cell values automatically reverting to previous values. Changes won't save.
I have a very serious concern. I am updating the contacts column to change the contact from Richard to Teresa. However, after about 10-15 minutes Smartsheet automatically reverts to the original contact. This has been happening for a week . I am very concerned because how can I be assured that changes are saved in all my…