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Use of Contact List not working today
I downloaded the request engagement template(s) and modified them for my business. Yesterday use of a contact list for notification was working, today it's not. I have recreated the workflow from scratch and added a new contact list column as suggested in blogs sequentially. Still not working. What does work is when I…
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Sorting stopped working on existing sheet
Hi, I saw a few posts about sorting not working properly, but none of them had a solution and I'm not sure if my issue is the same. A sheet I have been using and adding and removing rows to/from over the last 6 months suddenly stopped sorting the date column in ascending order for new rows. No hierarchy or filters in…
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Dashboard edit button missing
Hello, I setup a dashboard few weeks ago and now I'm unable to make ay edits to the dashboard. I still have admin access but the edit button on the top right corner is missing.
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Has anyone else had issues with the new Contact Support chat box?
I clicked "Contact Support" and a blank chat box appeared. I could not see any text I entered. When I clicked "Download transcript", I could see the text and apparently someone had responded but I could not see it. Furthermore, after clicking to download the transcript, the chat box disappeared and I had to close to enter…
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smartsheet API key is not able to fetch data from the smartsheet having MFA.
I am not able to fetch data from the smartsheet using API key which is having MFA. I am getting an error - "This action is restricted by an MFA Policy. Please reach out to the workspace admin for any questions.". How I can resolve this issue?
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Pulling Original Due Dates from updated Due Dates Cell
I am wanting to track, months into a project, where I originally had set the Due Dates. I have 300+ line items and I would prefer not to go in manually to update a new column with "Original Due Date". Is there a formula to pull that information from cell history so I don't have to manually do this? I sincerely appreciate…
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Login Issue
Smartsheets (web browser) is not allowing user to sign in with password or code sent to email also unable to reset password from login page.. I checked admin side and everything looks good tried to send a reset and that didnt work email address is correct but emails are not arriving in users inbox
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Merged: Smartsheet JIRA Connector - Attachments
This discussion has been merged.
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Smartsheet Icons for Flowcharts
Hi all, I'm trying to make a simple flowchart explaining how a solution I built works. Smartsheet does it this way, and I'd like to replicate it: Does anyone know where to get these icons?
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I upgraded from free to pro. I cannot access my sheets or Smartsheet support. Help?
I recently upgraded to a paid Pro account. The day I upgraded I could access everything I had created. I created a new sheet and it put it in a new untitled workspace. When I went back to access my other (previously created) Workspace today, I get a message "An error has occurred in Smartsheet." I've logged out and logged…