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How to get the same name from two different sheets to populate a third cell based off their response
I have a sheet (Sheet 1) that is being populated with a person's information after they fill out a form. Smartsheet then sends out an email to that person through a workflow to follow-up with them. The email contains a smartsheet form that allows the person to put their name and follow-up answer. This is populating Sheet…
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Is there a class/how to guide someone would suggest when using the policy template?
I am new to Smartsheet, but catch on pretty quickly. I did not find anything in the university.
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How can I add days to a date field within a logic formula to output a true/false value for a chkbox?
My objective is to create a new column where a box is checked once the row meets desired criteria. The checkbox will help me filter-out rows that will be synced via a Salesforce Connector workflow. The logic criteria is as follows: "Overall Status" = Blue (complete)….and…. "Working Launch" Date + 7 Days </= Today's date…
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Cell values automatically reverting to previous values. Changes won't save.
I have a very serious concern. I am updating the contacts column to change the contact from Richard to Teresa. However, after about 10-15 minutes Smartsheet automatically reverts to the original contact. This has been happening for a week . I am very concerned because how can I be assured that changes are saved in all my…
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Message: Your Smartsheet session is no longer active
I'm getting this message "Your Smartsheet session is no longer active" - which I don't mind - however, I'm getting it after I start typing or updating data. I get the message, the sheet reloads and added data is lost. It's happening in a variety of sheets, not just one. It's been happening for a few weeks. Is anyone else…
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Has this been fixed yet? Baselines not showing up in any print (PDF) or export options
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Custom Domain?
Hi there, I am an enterprise user with Smartsheet. I would like to setup a custom domain for my clients to access their Smartsheet view. For example: portal.mydomain.com They will be able to login using their custom credentials and access their view. How can I do this?
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Complaints - Where to complain.
Hi Does anyone know how to lodge a complaint concern poor customer/support service? This is what I am getting from SS support. The Smartsheet website is the only website that cannot be accessed from my organisation. "Your IT department should be able to troubleshoot and resolve. Restarting the router should assist, but…
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Digital Signature
Hi all, I've searched for this topic, but i could not find directly what i was looking for. Is there on Smartsheet any functionality for digital signature that doesn't require pairing our service with another software? All the solutions i saw were about using another software to do it, but those were from 2017. I am just…
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Report Dynamics within Control Center Blueprint
Hello, I'm working on my first control center blueprint and am having two issues around reports within the blueprint. As background, I have Data Shuttle deposit all the accounting results across several project IDs in a central sheet within the control center Admin folder. Each project blueprint has an income statement…