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Merged: API/Bulk API to update license type for users
This discussion has been merged.
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Provide API Access to Upgrade or Downgrade Users under User Subscription Model (USM)
We recently switched over to using USM for license management. This broke our automated scripts that gave users a license. We have a number of non-member employees who we cannot automatically update via the API. I'm told there is no solution for this and we are left manually updating our free users to a licensed member.…
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Enable activity log download via API
We would like to automatically obtain & process access data for dashboards and/or sheets, to determine usage. Ideally, we'd like an API endpoint which allows to perform these pulls with the same parameters as currently provided by the manual download.
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Automating Seat Management now generally available!
September 3, 2025 System Admins can now automate Provisional Member approvals through IT service management (ITSM) systems like ServiceNow, Atlassian, or Freshservice. The newly available integrations streamline seat management and reduce administrative workload for System Admins at organizations with large numbers of…
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Enable File Handling in Bridge
Make it possible for Bridge to hand files as variables and results from actions. The example being a SharePoint API call returns a file that will then exist in the reference data of that complete action. This file/reference could then be used in future actions such as another API. My scenario required the use of the…
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Will and API token for a report give access to the Sheet the Report generated from?
Hi, I have a large Smartsheet, I want to generate a row report that reduces information displayed down to a specific group. For that Row Report, if I were to generate an API token and share it to a third party, will that third part have access to the information on the original 'Grid' sheet, or will it be reduced to what…
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Power Automate - Post Attachments to Row/Sheet
Hello everyone! I spent WAY to long looking for this answer so I thought I would share it with the Community in hopes of helping someone else. Problem: Adding attachments to rows/sheet is not possible through the standard SmartSheet Connector Solution: This can only be done by creating a Custom Connector. It CANNOT be done…
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If deprecating GET /templates, provide another mechanism to get the same data
Last week, Smartsheet announced the deprecation of the API call "GET /templates" with no plan for any replacement mechanism. We have a long-standing integration from our software platform that serves mutual customers of Smartsheet and our product that fundamentally depends on the response to the "GET /templates" API call.…
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Allow System Admins to View and Manage All Active API Tokens Across the Enterprise
Description: As a Smartsheet System Admin for our enterprise account, we need the ability to view, audit, and manage all active API tokens created by users in our organization. Currently, admins have no visibility into which users have created tokens, when they were created, what they’re used for, or whether they’ve…
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Ability to use public facing ID in the permalink to access objects through the API
Smartsheet Objects (Sheet, Report, etc) consist of two identifiers, the object's ID and the public facing string found in the permalink (PUBLIC_ID). Example of a Permalink: https://app.smartsheet.com/sheets/{PUBLIC_ID}?view=grid Navigating to File, Properties a user can find the ID and the share url which contains a…