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Know who or what made a comment in Automation
We have several sheets that track workflow for student submissions. The Update workflow works well, making a comment sends an update request to the requestor's email. After the form is used, the only way to know another comment has been left is to manually scan multiple sheets. Is there a way to know if a "Form user" left…
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New Comments Field Not Updating "Last Modified Date"
Hi! I am trying to generate metrics and reports on "Aged" items. This has always been tricky because many times the updates occur within the Comments of a particular row versus the row itself. I was hoping that with the new "Latest Comment" column, when this column updated, it would update the "Modified" column. However,…
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Keyboard shortcut to insert a new comment
Hi Does anyone know how to open the New Comment dialog using the keyboard? it's becoming more and more difficult for me to take the mouse EXACTLY at the same point and click, in order to add a comment to the currently active row. We sometimes enter comments to update the status of numerous tasks, and this mouse-based…
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Changing the "Row x" title in Conversations
Is there a way to change the Row x title in conversations? For example, instead of the below screenshot showing Row 1, is there a way to change it so it states the Row and the project number for that row from the project number column in that Smartsheet?
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Formatting on Smartsheet workflow notification
How to make formatting using HTML tag or using CSS for workflow notification (for Alerts and Approval Request). Its very useful for and impressive for user attraction to highlight the few area for example: A workflow has 6 approval step (3 for verification and 3 for approval). we can highlight the user status of approval…
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Dynamic View Comment Functionality Change
Within the last month something has changed where my coordinators are having to close and then reopen the details pane to see the comments they just entered. It no longer is showing immediately without having to close and reopen. I've attached a video of this issue. Any one else notice this? It's causing frustrations with…
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Adding detailed information to a row / task
I have a column set up as "Notes" that I'm using to record all the details of that task. Eg., I'm running a software project so I need more info - it's a new feature, what are the features, what did the customer request, how do we intend to implement it? I.e., detailed info rather than simple notes etc. I can go to Card…
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Permissions not allowing users to attach
Hello all, I'm having an issue with a smartsheet not allowing people outside of my company to attach things to line items. Everyone in the smartsheet has Editor - Can Share permissions. The folks outside of the company do not have smartsheet licenses, could that be the issue? They get this error
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Is there a way to allow users to email comments without viewing the smartsheet?
Hi, Is there a way to allow users to email comments without viewing the smartsheet? Is it possible to modify the email that gets sent when you @someone@something.com from the automation@app.smartsheet.com, remove the reply in smartsheet box so they just reply to the email? When you add them as a commenter they can view the…